I don’t know how I ended up here.
“I submitted my payment two weeks ago. I just want my member ID cards. I’ve been covered since September 1st,” I say.
I’ve come directly from school, my backpack still attached. The insurance representative in front of me is wearing a white coat (I don’t know why). Her dark hair and pale complexion remind me of one of the robots from the movie, The World’s End.
“It takes 7 to 10 business days, sometimes more, for the initial payment to process,” she says matter-of-fact.
“But you did receive my documentation of continuous coverage?”
“Yes,” she says and then drops the bomb, “But we have a new rating system. If you don’t meet our health standards, and because you’re diabetic, you probably won’t, we don’t have to cover you.” Continue reading